Privacy Policy

1. Who we are

This website is operated by Guangdong Baihuipu Environmental and Energy Conservation Development Co., Ltd. The website address is https://www.etpfactory.com. Privacy questions can be sent to shiineyzzb@gmail.com.

2. Information we collect

We may collect the information you choose to provide when you contact us or submit an inquiry, including:

• Name, business email address, and phone or WhatsApp number.
• Company name and country or region.
• Product interest, project requirements, water information, and other details included in your message.
• Inquiry context such as the source page, page title, website language, CTA label, and campaign parameters when present.

Basic request information, such as an IP address, may be processed temporarily for form security and rate limiting. The website may also use cookies or similar browser storage as explained below.

3. How we use information

We use information for practical website and B2B communication purposes, including:

• Responding to inquiries and following up on project requirements.
• Understanding product interest and preparing a relevant technical discussion.
• Improving website content and user experience.
• Protecting inquiry forms from automated misuse.

4. Service providers and sharing

Information may be available to personnel who need it to review and respond to an inquiry. We also use service providers to operate the website and transmit form submissions. The current inquiry workflow uses FormSubmit to send submitted information to the designated company email inbox.

Website hosting, form delivery, email, or security providers may process information on our behalf and may operate in countries other than the visitor’s country. Links to external services, including WhatsApp, are governed by those services’ own privacy terms after you leave this website.

5. Cookies and similar browser storage

This website does not currently use optional analytics or advertising cookies. Essential browser or server-side storage may be used only when needed for site operation, security, or a service requested by the visitor.

If optional analytics or advertising tools are introduced later, this policy and the relevant user controls will be updated before those tools are enabled. Browser settings can also be used to delete or block cookies and local storage.

6. How long information is kept

Inquiry information is kept for as long as reasonably needed to respond, manage the related business communication, and meet applicable operational or record-keeping needs. Browser or server-side operational storage, when used, is retained only for the period needed for its stated purpose.

7. Your choices

You may contact us to ask about personal information submitted through the website, or to request correction or deletion. We will review the request in light of the information available and any applicable requirements. You can also control browser storage through your browser settings.

8. Changes to this policy

We may update this page when website features or data-handling practices change. The latest revision date will be shown at the top of the page.